Shipping policy

Last updated: 12/13/2026

Apex Optimum fulfills orders using a Fulfilled-by-Merchant (FBM) model through trusted logistics partners and suppliers across the United States.

Order Processing

  • Orders are processed within 1–3 business days

  • Orders placed on weekends or holidays are processed the next business day

Shipping Timeframes

Estimated delivery times after shipment:

  • Standard Shipping (U.S.): 3–7 business days

  • Expedited Shipping: Calculated at checkout (if available)

Delivery times are estimates and not guaranteed due to carrier delays, weather, or high-volume periods.

Shipping Rates

  • Shipping costs are calculated at checkout based on order size, weight, and destination

Tracking Information

  • Tracking details are sent once your order ships

  • Tracking updates may take up to 24 hours to appear

Multiple Shipments

Orders containing multiple items may ship separately depending on fulfillment location.

Address Accuracy

  • Customers are responsible for providing an accurate shipping address

  • Apex Optimum is not responsible for delays or losses due to incorrect addresses

Lost or Stolen Packages

  • Apex Optimum is not responsible for packages marked as “Delivered” by the carrier

  • Customers must contact the shipping carrier directly for delivery disputes